Privacy Policy

Welcome to Youmi. This Privacy Policy explains how Youmi Team ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application "Youmi" (the "App"). We respect your privacy and are committed to protecting your personal data. By accessing or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use the App.

1.1 Information You Provide

• Account Information: When you create an account, we collect your Name, Username, and Email address.
• Customer Support: Information you provide when contacting us for support, including the content of your messages.
• User Content: Photos you upload to the App for processing.

1.2 Information Automatically Collected

• Device Information: We collect details about your mobile device, including model, operating system, and unique device identifiers.
• Usage Statistics: Data about how you interact with the App, features used, and time spent.
• Crash Logs: Error reporting data to help us fix stability issues.
• Location Data: With your permission, we may collect precise or approximate location data to enhance your travel art experience.

1.3 Cookies and Tracking Technologies

We use Cookies and similar technologies (which may include Web Beacons) to manage user sessions, remember preferences, and ensure security.

2. Special Note on Photos and AI Processing

• Image Processing: Youmi is an AI-powered image-to-image travel art app. Your photos are uploaded to our secure servers solely for the purpose of generating the artwork (postcard-style/vintage posters).
• No Biometric Data: We do NOT perform face recognition or collect biometric data (such as face geometry) from your photos.
• Data Retention for Photos: Photos are processed once and immediately deleted from our processing servers after the generation is complete. We do not store your original photos on our servers long-term.
• No Training: Your photos and the generated images are NOT used to train our AI models or for marketing purposes.
• Storage: Generated images are stored locally on your device by default unless you choose to share or save them to a cloud service (if available).

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain the App.
• To generate personalized travel art based on your uploads.
• To improve user experience and App functionality.
• To communicate with you, including customer support and updates.
• To ensure security and prevent fraud.
• To comply with legal obligations.

We do NOT sell your personal information to third parties.

4. How We Share Your Information

We share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to sharing.
• Service Providers: With trusted third-party vendors who assist in App operation (e.g., hosting, analytics), subject to strict data protection obligations.
• Legal Compliance: If required by law, court order, or government regulation.
• Protection of Rights: To enforce our terms or protect the safety and rights of Youmi Team, our users, or others.
• Cross-Border Transfers: Your data may be transferred internationally. We rely on Standard Contractual Clauses (SCCs) to ensure adequate protection of your data during such transfers.

5. Data Security

We implement robust security measures, including encryption during transmission and storage, strict access controls, periodic security audits, and regular backups to protect your information. However, no method of transmission over the internet is 100% secure.

6. Data Retention

• Account Information: Retained as long as your account is active.
• Usage Data: Retained for up to 12 months for analytics.
• Support Data: Retained for up to 6 months.
• Account Deletion: If you request account deletion, your personal data will be deleted or anonymized within 30 days.

7. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Restrict or object to processing.
• Withdraw consent at any time.

To exercise these rights, please contact us at the email provided below. We will respond to your request within 5 business days.

8. Children's Privacy

The App is intended for users aged 17 and older. We do not knowingly collect personal information from children under the age of 13 (or the relevant age of digital consent in your jurisdiction). If we learn we have collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the latest changes were made. Your continued use of the App constitutes acceptance of the new Privacy Policy.